Owner: Ulrich Kleiner, Zwischen den Seen 8, 17255 Priepert, Germany

1. Arrival / Departure
The arrival and departure times are valid for all days of the week. Arrival is usually from 4:00 p.m. to 8:00 p.m. Departure must be made by 11:00 am on the day of departure. An overdraft of the departure time of more than 120 minutes will result in the calculation of an additional night. Other arrival and departure times can be arranged individually with Ana Matias, the contact person on site. If the tenant does not appear on the day of arrival until 10.30 pm without first informing the landlord or Ana Matias, the contract is deemed terminated. The landlord or his representative can then freely dispose of the object. A (proportionate) repayment of the rent due to premature departure or a refund for no-shows will not be made.

2. Special requests and side agreements
are possible in principle. They require the written confirmation by the landlord. Pets are not allowed.

3. Payment
The rental agreement is valid upon receipt of a payment (down payment or total price payment) to the account of the landlord or his agent. A deposit of 20% of the rental amount is payable within seven days of booking. After the deposit has been paid, the payment of the balance will be due no later than 30 days before arrival. If the payment deadlines are not met, the landlord can withdraw from the contract. The non-payment is considered a resignation and entitles to a new lease. If the booking is too short to guarantee a transfer of the entire rental price before arrival, it must be paid in cash upon arrival. Otherwise, the house keys will not be handed over. Proof of payment will not be accepted. All additional costs (such as water, electricity, WiFi, waste and one-time cleaning) are included in the rental price. However, electricity can be billed separately after the stay in the event of increased electricity consumption. Please refer to our website for information on the additional payment in the event of increased power consumption.

4. Right of withdrawal
You can withdraw from the contract at any time. The withdrawal must be made in writing. In the event of withdrawal, the following cancellation conditions apply: Up to the 14th day before the start of the rental period, full reimbursement of the rental price paid, after that 100% of the total rental price is due. This also applies to short-term bookings. The date of receipt of your cancellation message counts. You can provide a substitute who enters into your contract under the conditions stated. Written notification is sufficient.

5. Obligations of the renter
The tenant deposits a deposit of 200 EUR before or at the latest at check-in. This is preferably done online via our link from swikly.com or in cash on site. (We will provide detailed information about this in our emails.) The deposit is used for the unbureaucratic settlement of minor damage that the tenant may have caused to the rented property during the rental period. It will, if no damage was found, returned directly on departure. However, the deposit paid does not release the renter from further claims for damages on the part of the landlord. The tenant agrees to treat the rented property (cottage, inventory and outdoor facilities) with care. If during the tenancy damage to the house and / or its inventory occur, the tenant is obliged to report this immediately to the property management or the landlord. Defects and damages already identified on arrival must be reported immediately to the property management, otherwise the renter is liable for these damages. Claims arising from complaints that are not reported immediately on the spot are excluded. Complaints received by the landlord at the end of the stay or after leaving the holiday home are also excluded from compensation. In the event of any disruption of performance, the renter is obliged to do everything reasonable within the scope of his legal obligation in order to contribute to correcting the disruption and to minimize any damage that may have occurred. In the event of any disruptions in performance, the lessee is obliged to do everything within the scope of his legal obligation to help remedy the disruption and to minimize any damage that may have occurred. On the day of departure, the tenant is to remove personal items, household waste is to be disposed of in the designated containers, dishes are to be stored clean and washed in the kitchen cabinets.

6. Data use
The hirer agrees that within the scope of the contract concluded with him necessary data about his person are stored, changed and / or deleted. All personal data will be treated confidentially.

7. Liability
The announcement was made to the best of our knowledge. For influencing the rental property by force majeure, by customary power and water outages and storms is not liable. Likewise, it is not liable for unpredictable or unavoidable circumstances, such as official order, sudden construction site or for disturbances caused by natural and local conditions. However, the landlord is happy to assist in solving the problems (as far as possible). A liability of the landlord for the use of the provided game and sports equipment is excluded. The arrival and departure of the tenant takes place in own responsibility and liability. Of the Landlord is not liable for personal belongings in the event of theft or fire. The tenant is fully liable for willful destruction or damage.

8. Final provisions
Photos and text on the website or in the flyer serve as a realistic description. 100% correspondence with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the equipment (e.g. furniture) provided they are of equal value. Should one or more provisions of these terms and conditions be or become invalid, this does not affect the validity of the remaining conditions. The ineffective provision is to be replaced by an effective one that comes as close as possible to the economic and legal will of the contracting parties.

As of: 09/2018
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at:
https://ec.europa.eu/odr